Official global spare parts and service center for Gitzo

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Privacy Policy

This privacy policy sets out how Studio 1 Ltd uses and protects any information that you give when you use this website.

Studio 1 Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Studio 1 Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018

What we collect and what we do with the information we gather

Guest Checkout

We collect your billing and delivery: name, company name, phone number, email address and physical address for the purposes of sending your items and updating you of your order progress by email. Email correspondence will have a link to your order specific web page that details tracking information and notices. This web page will expire after 60 days and will no longer accessible after this time.

PayPal Express Checkout

We collect your billing and delivery details stored in your PayPal account for the purposes of sending your items and updating you of your order progress by email. Email correspondence will have a link to your order specific web page that details tracking information and notices. This web page will expire after 60 days and will no longer accessible after this time.

Account Checkout

If you choose to create an account we collect your billing and delivery: name, company name, phone number, email address and physical address for the purposes of sending your items and updating you of your order progress by email. Email correspondence will have a link to your order specific web page that details tracking information and notices. This web page will expire after 60 days and will no longer accessible after this time.

Your details and order history will be accessible by logging into your account.

Right to be forgotten

If you wish your account and order history be deleted please contact us. 

Marketing and promotional emails

We will not send emails for promotional or market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We do not store credit card or PayPal details in any form what so ever.

Personal details submitted as part the ordering process will never be divulged outside of Studio1 Ltd

How we use cookies

We use cookies to store session information and track the movement of users through our website, but no personal information is stored. Statistical information about your visit may be stored, such as which pages you browse and length of time spent on the website

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.